Privacy policy.
Updated September 18, 2026. This describes what the site actually does, not what a template says a site might do.
What is collected
One thing: what you type into the enquiry form or the chat widget. That is an email address, which is required so a reply can reach you, an optional name, your message, and the page you were on when you sent it. Nothing else about you is gathered.
What is not collected
This site runs no analytics, no tag manager, no advertising pixels, and no third-party tracking scripts. It sets no cookies for tracking, profiling, or advertising, which is why you are not asked to dismiss a consent banner. Your browsing here is not built into a profile, sold, or shared with data brokers.
Where an enquiry goes
A submitted enquiry is delivered over HTTPS to a private Telegram message so it can be read and answered quickly. It is not written to a database, a CRM, or a mailing list, and it is not added to any marketing sequence. That notification, and any email reply thread that follows, is the only copy.
Enquiries are kept only as long as the conversation is useful — an active project, or a live thread. Ask, and anything held about you will be deleted.
The AI Operations Lab
The lab has its own data handling, because it can send content to a model provider using an API key you supply. Read the lab data handling page before using it.
Processors
The site is hosted on Vercel, which processes standard request data such as IP address and user agent in its server logs to serve pages and mitigate abuse. Enquiry notifications are delivered through Telegram. Each of these providers processes data under its own privacy policy.
Your rights
You can ask what is held about you, ask for it to be corrected, or ask for it to be erased. Because the only records are message threads, a request is usually satisfied the same day. Email mack@mackgrissom.io and say what you want done.
Children
This is a business site for commercial software work. It is not directed at children, and information is not knowingly collected from anyone under 16.
Changes
If what the site collects changes, this page changes with it and the date at the top is updated.
Questions about any of this go to the contact page. See also the terms of use.